A sticky floor or a loud guest can ruin a movie or a show, leading to negative reviews for the venue. Place 'Report an Issue' QR codes on every seat or in the lobby. Guests can scan and report a problem without leaving their seat.
Your floor staff gets an instant alert and can address the issue (cleaning a spill or speaking to a loud patron) immediately. This proactive service keeps guests happy and your public reviews focused on the great experience and high-quality venue.