proQR Industry Edition

Hotel Guest Review Protection

Enhance guest satisfaction with real-time feedback QR codes. Resolve room issues instantly and protect your TripAdvisor or Google ranking.

Seamless Service Recovery in Every Room

A guest in Room 302 discovers the shower isn't draining correctly. Typically, they might ignore it until they check out, leaving a scathing review about maintenance. With proQR, you place a sleek QR code on the desk or nightstand.

The guest scans, selects 'Room Issue,' and attaches a photo of the problem. Your front desk or maintenance team is alerted instantly. You fix the drain while the guest is out for lunch, and send a message confirming the resolution. When the guest returns to a functional room, they are much more likely to leave a 5-star review highlighting your responsiveness rather than a complaint about the plumbing.

Built-In Reputation Guard

Our solution captures feedback privately at the exact location, allowing your team to address issues face-to-face before they hit public review platforms.

The proQR Advantage

Engineered for high-volume service environments.

Photo Attachments

Allow guests to send photos of room issues so your team arrives prepared with the right tools.

Improved Rankings

Divert complaints to your internal team and drive positive feedback to TripAdvisor.

24/7 Digital Concierge

Provide guests with a direct line to management without them having to pick up the phone.

Staff Accountability

Track how quickly issues are resolved to maintain high service standards.

Protect your brand in 3 steps.

1

Create unique QR codes for every guest room

Assign to specific locations and start receiving real-time alerts instantly.

2

Integrate the 'Guest Services' alert module

Assign to specific locations and start receiving real-time alerts instantly.

3

Train staff to respond to incoming mobile alerts

Assign to specific locations and start receiving real-time alerts instantly.

Join the future of customer service.

Join thousands of leading brands using proQR to turn 1-star risks into 5-star wins.

Deploy Your Custom QR Codes