Pest control technicians enter the most private parts of a customer's home. If a technician is unprofessional or if the pests return too quickly, the customer often vents on Nextdoor or Google. Change the path by having your technician hand over a 'Quality Assurance' QR card after every visit.
The customer scans to confirm their satisfaction. If they have a concern, you are alerted instantly. You can schedule a complimentary re-treat or address the service issue before it becomes a public complaint, keeping your 5-star reputation 'pest-free.'