proQR Industry Edition

Review Protection for Direct-to-Consumer Brands

Stop bad product reviews for your DTC brand. Use QR codes in boxes to catch delivery or quality issues and turn them into customer wins.

Start Protecting Your Reputation See How It Works

Perfect the Unboxing Experience

For DTC brands, the unboxing moment is your best chance to win a customer or lose your reputation. If a product arrives broken or missing a part, the customer's first reaction is a frustrated 1-star review on Shopify or Amazon. proQR doesn't block these reviews; we provide an 'emergency escape hatch' directly on the product packaging.

The customer scans the QR code inside the box to report a problem. Your customer success team gets an instant alert and can ship a replacement before the customer even finishes unpacking. This 'heroic' service doesn't just stop a bad review; it creates a customer for life who tells everyone about your brand's integrity.

Built-In Reputation Guard

Our solution captures feedback privately at the exact location, allowing your team to address issues face-to-face before they hit public review platforms.

The proQR Advantage

Engineered for high-volume service environments.

Unboxing Quality Control

Catch manufacturing or shipping errors the second the customer sees them.

Immediate Support Alerts

Notify your team instantly so they can resolve issues before the customer vents online.

Reduce Return Rates

Address product questions or minor issues via chat to save the sale.

Marketplace Protection

Keep your ratings high on competitive platforms like Amazon and Etsy.

Protect your brand in 3 steps.

1

Include a 'Problem with your order?' QR code on all unboxing inserts

Assign to specific locations and start receiving real-time alerts instantly.

2

Route alerts to your Customer Experience leads

Assign to specific locations and start receiving real-time alerts instantly.

3

Automate a 5-star review request once the replacement is delivered

Assign to specific locations and start receiving real-time alerts instantly.

Join the future of customer service.

Join thousands of leading brands using proQR to turn 1-star risks into 5-star wins.

Deploy Your Custom QR Codes

Industry Ecosystem

Review Protection for Auto Body Shops QR Codes for Hotels Review Protection for Non-Profits & Charities Review Protection for Barbershops Airbnb & Rental Guide QR Codes Review Protection for Cleaning Services Review Protection for Optical & Eye Care QR Codes for Reunions Review Protection for Tire & Brake Shops Review Protection for Education & Tutors Service Recovery for Fine Dining QR Codes for Trainers