In logistics, a driver leaving a package in the rain or blocking a driveway can lead to a 1-star review for your entire company. By printing a 'How was your delivery?' QR code on every label or package sticker, you give the recipient a direct line to you.
If there's an issue, they scan and alert you instantly. You can contact the driver or send a follow-up before the customer vents online. This protects your brand and provides valuable training data for your fleet.