A broken treadmill or a messy locker room can lead to gym members cancelling their memberships and leaving 1-star reviews. With proQR, you place 'Report an Issue' QR codes directly on equipment or in locker rooms.
A member who notices a problem scans the code and alerts your maintenance team. By fixing the issue immediately and notifying the member, you show that you value their experience. This prevents the 'this gym is falling apart' reviews and builds long-term member loyalty.