In the auto body world, the relationship between the shop, the customer, and the insurance company is high-friction. If a customer is unhappy with their deductible or finds a minor paint issue at pickup, they will punish you on Google Maps. proQR doesn't remove these reviews; it provides a 'customer recovery' alert that lets your manager step in at the counter.
Place a feedback QR code at the Dispensing Table and in the client lounge. If a customer scans to share a concern, your Shop Manager is alerted instantly. A quick explanation or a commitment to a follow-up fix face-to-face prevents the bad review and ensures your public profile is focused on your 'unmatched quality and integrity.'